Privacy policy
PRIVACY POLICY
Last updated: March 17, 2026
Marini SkinSolutions ("we," "us," or "our") operates this store and website to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, use, or make a purchase through our website.
This policy is designed to comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, which governs the protection of personal data for users within the European Economic Area (EEA).
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understand how your personal information is handled.
1. GDPR Compliance & Legal Basis for Processing
If you are a resident of the European Economic Area (EEA), we process your personal information under the following legal bases as defined by the GDPR:
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Your Consent: Where you have given explicit consent for us to process your data (e.g., subscribing to marketing emails, accepting non-essential cookies). You have the right to withdraw this consent at any time.
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Performance of a Contract: To provide you with the Services, process your payments, and fulfill your orders.
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Compliance with a Legal Obligation: To comply with tax, accounting, and consumer protection laws.
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Legitimate Interests: To improve our Services, ensure security, and prevent fraud, provided these interests do not override your fundamental rights and freedoms.
2. Personal Information We Collect
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. We may collect the following categories:
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Contact Details: Name, billing address, shipping address, phone number, and email address.
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Financial Information: Payment card details and transaction history (processed securely by our payment gateways; we do not store full credit card numbers).
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Account Information: Username, password, and preferences.
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Transaction Information: Items viewed, added to cart, purchased, or returned.
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Communications: Information included in customer support inquiries.
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Device & Usage Information: IP address, browser type, device information, and how you interact with our Services (collected via cookies and similar technologies).
3. Sources of Personal Information
We collect data from the following sources:
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Directly from you: When you place an order, create an account, or contact us.
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Automatically: Through cookies and tracking technologies when you browse our site.
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From Service Providers: Such as Shopify, payment processors, and analytics partners (e.g., Google Analytics) acting on our behalf.
4. How We Use Your Personal Information
We use your data for the following purposes:
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To Provide the Services: Fulfilling orders, processing payments, arranging shipping, and managing your account.
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Marketing and Advertising: Sending promotional communications (only if you have opted in) and showing tailored online advertisements.
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Security and Fraud Prevention: Authenticating accounts, ensuring secure payments, and preventing malicious activity.
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Customer Support: Communicating with you regarding your orders or inquiries.
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Legal Compliance: Responding to lawful requests and complying with applicable regulations.
5. Cookies and Tracking Technologies
We use cookies to power our site, analyze traffic, and personalize content. In accordance with EU law, we require your explicit consent before placing non-essential cookies (such as analytics or advertising cookies) on your device. You can manage your cookie preferences at any time via the cookie banner on our website.
6. How We Disclose Personal Information
We do not sell your personal data. We only share it for legitimate purposes:
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With Service Providers: Such as Shopify (our e-commerce platform), payment gateways, and shipping carriers to fulfill our contract with you.
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With Marketing Partners: Such as Google or Meta, for advertising purposes, subject to your cookie consent.
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For Legal Reasons: If required by law, subpoena, or to protect our legal rights.
Note on Shopify: Our store is hosted on Shopify Inc. They process your data to provide the e-commerce platform. You can read more about how Shopify handles data here: Shopify Privacy Policy.
7. International Data Transfers
As our store is hosted on Shopify, your personal information may be transferred to, stored, and processed outside of the EEA (e.g., in the United States or Canada). When transferring data outside the EEA, we ensure an adequate level of protection by relying on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs) or adequacy decisions.
8. Your Rights Under the GDPR
If you are a resident of the EEA, you have the following rights regarding your personal data:
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Right to Access: You can request a copy of the personal data we hold about you.
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Right to Rectification: You can ask us to correct inaccurate or incomplete data.
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Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain legal exceptions (e.g., tax record requirements).
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Right to Restrict Processing: You can ask us to temporarily halt the processing of your data.
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Right to Data Portability: You can request to receive your data in a structured, commonly used format to transfer to another service.
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Right to Object: You can object to processing based on legitimate interests or direct marketing.
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Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time (e.g., by clicking "unsubscribe" in our emails).
To exercise any of these rights, please contact us at info@janmarini.es. We will respond to your request within 30 days.
9. Data Retention and Security
We implement reasonable security measures to protect your data. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to request deletion.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date.
12. Contact Information & Complaints
For the purposes of applicable data protection laws, Marini SkinSolutions is the data controller of your personal information.
If you have any questions, wish to exercise your rights, or have a complaint about how we handle your data, please contact us:
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Email: info@janmarini.es
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Address: Calle del Padre Claret, 21, 6, Madrid, M, 28039, ES
If you are located in the EEA and feel that we have not addressed your concerns adequately, you have the right to lodge a complaint with your local Data Protection Authority (DPA).